Privacy Policy

My Family Location (“we”, “us”) is an app for sharing location with family members who agree to it. This policy explains what we collect when you use the app at app.myfamilylocation.com and our Android and iPhone apps, and what we do with it. It also covers this website.

1. What we collect

• Account details: your name, email address or Google sign-in, profile photo if you add one, and language setting.
• Location: your device’s location while sharing is on, including in the background on Android and iPhone if you allow it. In a browser, only while the tab is open.
• Circle data: the circles you belong to, the places saved in them, alert settings, check-ins and SOS alerts you send.
• Device data: device type, operating system, app version and battery level (used for low battery alerts).
• Payments: if you subscribe, our payment processor handles your card details. We receive only the status of your subscription.
• Support: messages you send us and the details you include.

2. How we use it

We do not sell your personal data, and we do not use your location for advertising.

• To show your location to the members of your circles and theirs to you.
• To send the alerts you and your circle choose: arrivals, departures, check-ins, SOS and low battery.
• To keep location history for the period your plan includes, so circle members can see recent days.
• To run, secure and improve the service, and to answer support requests.

3. Who can see your location

Only people in the same circle as you, and only after you accepted an invite to that circle. Sharing goes both ways: the people who can see you are people you can see. You can pause sharing at any time; while it is paused nothing is shared or recorded, except that an SOS you send still includes your location.

4. Service providers

We use trusted providers to host our database and servers, display maps, send notifications and email, process payments and, on this website, measure visits. They process data only on our instructions and only for these purposes.

5. How long we keep data

• Location history: up to 30 days, depending on your plan, then deleted automatically.
• Account and circle data: while your account exists.
• Support messages: as long as needed to resolve your request, and no longer than required by law.

6. Your choices and rights

You can pause sharing, leave any circle, change your alert settings, and edit your name and photo in the app. You can ask us for a copy of your data, to correct it, or to delete it. Depending on where you live, you may also have the right to object to or restrict processing and to complain to your data protection authority.

To delete everything at once, see Delete your account.

7. Children

Children below the age of digital consent in their country may use the app only with a parent or guardian who invites them and manages their account. We do not knowingly collect data from children without that consent.

8. Security

Data is encrypted in transit, access is limited to the people who need it to run the service, and circle data is visible only to that circle’s members.

9. This website

This website does not require an account. If analytics is enabled, it uses Google Analytics to count visits and quiz steps, with advertising features turned off. The quiz answers are not linked to your identity.

10. Changes and contact

If we change this policy, we will update the date above and, for important changes, tell you in the app. Questions or requests: support@myfamilylocation.com. See also our Terms of Service.